Privacy Policy

Effective Date: May 10, 2025

This Privacy Policy describes how GsmMestre (gsmmestre.com), operated by D E S FERREIRA (CNPJ 28.361.464/0001-42), collects, uses, and protects information about you when you visit or make a purchase from our store.

1. Information We Collect

When you interact with our store, we may collect the following categories of personal information:

• Identity information: full name.
• Contact information: email address.
• Transaction information: order details, products purchased, and payment status.
• Payment information: payment method. Payment data is processed by third-party processors — we do not store full card numbers.
• Technical information: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.
• Communications: messages you send us via email or support channels.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders (delivery of license credentials by email).
• Send order confirmations, license delivery details, and support responses.
• Prevent fraud and ensure platform security.
• Comply with legal obligations under applicable law.
• Analyze and improve store performance using aggregated, anonymized data.
• Send promotional communications only where you have opted in or where permitted by applicable law.

3. Legal Basis for Processing

• Contract performance: to deliver the digital products you purchased.
• Legal obligation: to comply with applicable laws and regulations.
• Legitimate interests: to prevent fraud, secure our systems, and improve our services.
• Consent: for marketing communications, where required.

4. Sharing of Information

We do not sell your personal data. We may share your information with trusted third parties solely to operate our business:

• Payment processors (e.g., Stripe, PayPal) to securely process your transactions.
• E-commerce platform providers (Shopify) who host and operate our store.
• Email delivery services used to send your license credentials and order confirmations.
• Analytics services (e.g., Google Analytics, Google Ads) to understand store performance.
• Regulatory or government authorities, when required by law.

5. Cookies

Our store uses cookies to maintain your shopping session, remember your preferences, analyze traffic, and support advertising campaigns. You may control or disable cookies through your browser settings.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law.

7. Your Rights

For customers in the European Economic Area (GDPR): You have the right to access, correct, erase, restrict, or port your personal data, and to withdraw consent at any time.

For customers in Brazil (LGPD): You have the right to confirmation, access, correction, anonymization, blocking, deletion, and portability of your data.

To exercise any of these rights, contact us at atendimento@gsmmestre.com.br.

8. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our store may contain links to third-party websites. This Privacy Policy applies only to gsmmestre.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our store after any changes constitutes your acceptance of the updated policy.

11. Contact

GsmMestre — D E S FERREIRA
Email: atendimento@gsmmestre.com.br
Website: gsmmestre.com
CNPJ: 28.361.464/0001-42